Question 1

Is an availability request a confirmed booking?

Accepted Answer

No. Your request tells us dates, location, and what you need. We confirm availability and delivery options with you first, and no payment is collected at the request stage.

Question 2

Do you take payment online?

Accepted Answer

Not at the request stage. We confirm everything with you first; payment is only arranged once your rental is confirmed.

Question 3

What's included with a paddleboard rental?

Accepted Answer

Inflatable board, adjustable paddle, personal flotation device, leash and fin, pump, carry bag, and basic setup and safety instructions. Packages list their full contents.

Question 4

Where do you deliver?

Accepted Answer

Hotels, condos, Airbnbs, vacation rentals, and residences across Clearwater Beach, Indian Rocks Beach, Madeira Beach, Treasure Island, St. Pete Beach, Pass-a-Grille, Dunedin/Honeymoon Island, and Tierra Verde/Fort De Soto. Approved pickup locations are also an option.

Question 5

Can you deliver to parks and beaches directly?

Accepted Answer

Sometimes. Many parks and beaches restrict commercial deliveries or equipment handoffs. We confirm what's allowed at your specific location when we review your request — we never assume delivery is permitted everywhere.

Question 6

What rental durations do you offer?

Accepted Answer

One-day, weekend, and weekly options for boards and gear. Prices are shown on each product page.

Question 7

What happens if weather is bad?

Accepted Answer

If unsafe conditions are forecast we work with you to reschedule. We always recommend checking marine forecasts and will never push a rental into dangerous conditions.

Question 8

Is the gear clean?

Accepted Answer

Yes — everything is cleaned and inspected between rentals.

Question 9

What if I damage something?

Accepted Answer

Normal wear and tear is expected and on us. Loss or damage from misuse is the renter's responsibility. The Rental Terms page explains the principles.

Question 10

Can I cancel?

Accepted Answer

Since no payment is taken until confirmation, you can simply decline before confirming. After confirmation, let us know as early as possible and we'll work with you — the Rental Terms page covers the cancellation principles.

Question 11

Is paddleboarding good for beginners?

Accepted Answer

Yes, on calm protected water. Our guides flag beginner-friendly launches like the Dunedin Causeway and quieter spots at Fort De Soto, and every rental includes a PFD and safety instructions.

Question 12

How fast do you respond?

Accepted Answer

We respond within one business day with availability and delivery details for your request.

Frequently asked questions