Privacy policy
Last updated: September 2026.
What we collect
When you submit an availability request we collect your name, email address, mobile phone number, requested dates, delivery location details, the items and quantities you selected, your delivery or pickup preference, any notes you add, and your permission to be contacted about the request. We also collect standard analytics data (pages visited, traffic source) to understand demand and improve the site.
How we use it
We use your contact and request details to respond to your request, confirm availability and delivery options, and arrange rentals. We use request data in aggregate — products, locations, durations, and demand patterns — to plan our service. With your permission, we may contact you about your request by email, phone, or text.
What we don't do
We do not sell your personal information. We do not share your contact details with third parties except the service providers that operate this website (hosting, database, email, and analytics), and only as needed to run the service.
Analytics
If analytics are enabled on this site, they record page views and actions such as product views and form submissions. You can block analytics with browser settings or extensions without affecting your ability to submit a request.
Retention and your choices
We keep request records to operate the business and understand demand. You can ask us to correct or delete your information at any time by contacting us.
Contact
Questions about this policy: bikesandsup@gmail.com.